The system
One diary. Nine automations. Zero chasing.
The GrowRise system is a set of nine connected automations built around your clinic's diary. Each one handles a job your team currently does by hand — or doesn't have time to do at all.
Client intake
New waitlist requests and booking enquiries are captured through a simple form and land in your system already structured — name, pet, reason, urgency, preferred times.
SMS and email routing
Time-sensitive messages go by text; everything else by email. The system chooses the channel based on urgency, so clients aren't spammed and gaps aren't missed.
Emergency staff alerts
Genuinely urgent cases trigger an immediate alert to your team, separate from the normal booking flow — so nothing critical waits in a queue.
Waitlist management
Clients who want an earlier appointment are held in an organised, prioritised waitlist rather than a notepad by the phone. Everyone's position and preferences are tracked.
Booking confirmations
When a client books or accepts a slot, confirmation goes out automatically with the details they need — date, time, what to bring, how to reschedule.
Appointment reminders
Where your practice software's reminders leave gaps — waitlist bookings, rebooked slots — the system covers them, so recovered appointments actually happen.
Cancellation-triggered slot fill
The core of the system. A cancellation immediately triggers offers to matching waitlist clients. First to accept gets the slot; the diary and records update themselves.
Status tracking
Every request, offer, acceptance and refill is logged with a live status — so you can see exactly what the system recovered this week, in plain numbers.
Google review requests
After a completed visit, happy clients are invited to leave a review at the right moment — steadily building the local reputation that fills your diary in the first place.
Done for you
You don't run this. We do.
This isn't software you log into and learn. We build the system around how your clinic already works, run it, monitor it, and adjust it as your diary changes. Your team just sees the results: fewer empty slots.
Built around your clinic
We map your booking flow, cancellation pattern and waitlist habits, then configure every message and rule to match how you actually operate.
Monitored and maintained
We watch the system so you don't have to — messages delivering, slots filling, alerts firing. If something in your setup changes, we change with it.
Reported in plain numbers
Slots recovered, waitlist size, reviews collected. You'll know exactly what the system did — and what it paid for itself with.
Want to see it against your own diary?
Bring last month's cancellations to the call. We'll show you what the system would have recovered.