For UK veterinary clinics
Cancelled at 9:14.
Rebooked by 9:31.
Every empty slot in your diary is revenue walking out the door. GrowRise installs a done-for-you system that detects cancellations the moment they happen and refills them from your waitlist — by SMS and email, before your front desk has even seen the gap.
Built for your clinic · Live in days, not months
The problem
Your PIMS sends reminders.
It doesn't recover the slot.
Reminders reduce no-shows — your practice software already does that. But when someone cancels at short notice, the slot just sits empty. Move the sliders and see what that's costing your clinic.
That's 250 empty slots a year that no one has time to refill by phone. The system chases every one of them, automatically.
How it works
Seventeen minutes, start to finish.
A cancellation comes in
The system picks it up instantly — no one has to spot it, forward it, or write it on a sticky note. Urgent same-day gaps are flagged separately, so your team gets an alert for anything that needs a human.
Your waitlist gets the offer
Clients waiting for an earlier slot are contacted automatically — SMS for time-sensitive gaps, email where there's breathing room. Every message is written for your clinic's tone, not a template's.
First to accept gets the slot
The client taps to confirm. Everyone else on the list is stood down politely and keeps their place for the next gap.
Diary updated, revenue kept
Booking confirmation goes out, the diary and records update themselves, and the recovery is logged. Your front desk finds out it happened — they didn't have to make it happen.
Done for you
You don't run this. We do.
This isn't software you log into and learn. We build the system around how your clinic already works, then run it, monitor it, and tune it as your diary changes.
Built around your clinic
We map your booking flow, cancellation pattern and waitlist habits, then configure every message and rule to match how you actually operate.
Monitored and maintained
We watch the system so you don't have to — messages delivering, slots filling, alerts firing. If something in your setup changes, we change with it.
Reported in plain numbers
Slots recovered, waitlist size, reviews collected. You'll know exactly what the system did — and what it paid for itself with.
Straight answers
Things clinics usually ask.
Will this replace our practice software? +
No. It works alongside your PIMS, covering the gap it leaves — recovering cancellations and running your waitlist, not sending the reminders you already have.
Does our team need training? +
No. The system runs in the background. The only change your team notices is receiving an alert when something genuinely urgent needs a human — and finding fewer holes in the diary.
Do clients find automated messages impersonal? +
The opposite, in practice — being offered an earlier appointment for your pet within minutes feels like remarkable service. Every message is written in your clinic's voice, and anything sensitive is routed to your team, not a template.
How fast can it go live? +
Most clinics are live within days of saying yes. The build happens around your schedule — there's no downtime and nothing for your team to install.
What if it doesn't pay for itself? +
The monthly numbers will tell you plainly — slots recovered, value kept. If the system isn't earning its retainer, we'll say so ourselves, and you're not locked into a long contract.
Founding clinics
We build every system by hand — so places are limited.
GrowRise onboards a small number of clinics at a time, and founding clinics get their system shaped around them directly with the founder. A 20-minute call tells you what your empty slots cost and whether a place makes sense.